Last Updated: April 2025

Welcome to Dream Gadgets Kenya! By accessing and using our website (https://dreamgadgetskenya.com), you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent to use the site.
  • We reserve the right to update, modify, or terminate any part of our website without prior notice.
  • Continued use of the website after updates signifies your acceptance of the new terms.

2. Products and Pricing

  • All prices listed on our website are in Kenyan Shillings (KES) and are subject to change without notice.
  • We strive to provide accurate product descriptions, but we do not guarantee that all information is free of errors.
  • Dream Gadgets Kenya reserves the right to limit the quantity of any product sold.

3. Order Processing and Payments

  • Orders are processed once payment is received via M-Pesa, bank transfer, or other approved payment methods.
  • We reserve the right to cancel orders due to payment fraud, product unavailability, or pricing errors.
  • If your order is canceled after payment, a full refund will be issued within 7-14 business days.

4. Shipping and Delivery

  • We offer fast delivery services within Nairobi and across Kenya.
  • Estimated delivery timeframes are provided but are not guaranteed due to potential delays beyond our control.
  • Customers must provide accurate delivery information. We are not responsible for lost or misdelivered orders due to incorrect details.

5. Returns and Refunds

  • Our Refund and Returns Policy outlines the conditions under which products can be returned or refunded.
  • Returns must be initiated within 7 days of delivery and meet the eligibility criteria.
  • Refunds are processed within 14 business days upon approval.

6. Warranty and Liability

  • Some products come with manufacturer warranties; we do not provide warranties beyond those offered by manufacturers.
  • Dream Gadgets Kenya is not liable for any indirect, incidental, or consequential damages arising from product use.

7. User Accounts and Security

  • Customers may be required to create an account to place orders and track purchases.
  • Users are responsible for maintaining the confidentiality of their login details.
  • Suspicious or fraudulent accounts may be suspended or terminated without notice.

8. Intellectual Property

  • All website content, including logos, images, and text, is the property of Dream Gadgets Kenya.
  • Unauthorized reproduction, modification, or distribution of our content is strictly prohibited.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Kenya.
  • Any disputes arising shall be resolved in Kenyan courts.

11. Contact Information

For any questions or concerns about these Terms and Conditions, contact us at:

  • Phone: +254 715 603868
  • Email: dreamgadgetskenya@gmail.com
  • Address: Princely Building – Princely Mall, Ground Floor, Shop No. 1, Moi Avenue, Next to Sasa Mall, Nairobi.

By using our website, you agree to these terms and conditions. If you do not agree, please refrain from using our services.

Write something…