Last Updated: April 2025

At Dream Gadgets Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect different types of information to provide you with the best shopping experience:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect the following details:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through third-party payment providers)

b. Non-Personal Information

We may collect non-identifiable data, including:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent on the Website
  • Cookies and Tracking Data

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your orders and provide customer support.
  • Communication: To send order confirmations, updates, and promotional offers (only with your consent).
  • Improvement of Services: To enhance our website, products, and customer experience.
  • Fraud Prevention: To detect and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Service Providers: Third-party partners who help with payment processing, order fulfillment, and website analytics.
  • Legal Authorities: When required by law or in case of fraudulent activity or security concerns.

4. Data Security

We implement strict security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Secure payment gateways for processing financial transactions
  • Restricted access to personal data within our company

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us understand website traffic and user behavior.
  • Marketing Cookies: Used for personalized advertisements.

You can adjust your cookie settings in your browser at any time.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications.
  • Restrict or object to the processing of your data.

To exercise these rights, please contact us at dreamgadgetskenya@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review their terms before sharing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Dream Gadgets Kenya

  • Call Us: +254 715 603868
  • Email: dreamgadgetskenya@gmail.com
  • Address: Princely Building – Princely Mall, Ground Floor, Shop No. 1, Moi Avenue, Next to Sasa Mall, Nairobi, Kenya

Your privacy is important to us. Thank you for trusting Dream Gadgets Kenya!